LOGO DEFINITION
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UNIVERSITY COLLEGE OF ISLAM MELAKA
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LOGO DEFINITION
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UNIVERSITY COLLEGE OF ISLAM MELAKA
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OBJECTIVE
PHILOSOPHY
Become a superior and excellent high institution in Islamic base studies
MISSION
Determine to execute Islamic education for the prosperity and sustainability of the ummah by upholding research and scholarship that is creative, innovative and virtuous personality
VISION
Moderation, Knowledgeable, Integrity
MOTTO
Strengthening Human Development
CHANCELLERY
AUDITORIUM
AL-BIRUNI ICT COMPLEX
SPORTS COMPLEX
AL-ILMI MOSQUE
ACCOMODATION
LIBRARY
TRANSPORTATION FLEET
CAFETERIA AND MINI MARKET
UNIVERSITI COLLEGE OF ISLAM MELAKA |
Kolej Universiti Islam Melaka bersejarah |
Lyrics & Composer : Allahyarham Tuan Haji Zubir bin Haji Bakar (Former Lecturer KUIM) |
No. |
Client Charter | Achievement | |
1. | General Administration and Training Unit | ||
1. |
Ensure every staff get on training at least 3 times a year |
100% |
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2. |
Give respond to all kind of inquiries and complaints within 3 working days |
100% |
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3. |
Permission requests to attend any course were processed within 7 working days |
100% |
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2. | Transportation unit | ||
1. |
Process all applications for vehicle within 1 week for the destinations in Melaka and 2 weeks for destinations outside of Malacca from the date of application |
100% |
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2. |
Ensure vehicle travel logbook checked once per week |
100% |
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3. |
Solve all the problems regarding vehicle damage within 1 week from the date of the report |
100% |
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4. |
Ensuring the security and welfare of all the drivers covered |
100% |
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3. | Security unit | ||
1. |
Manage and control of all the entrances and exit gate |
100% |
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2. |
Guard, control and manage life and all college properties |
100% |
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3. |
Enforcing the rules in KUIM |
100% |
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4. |
Prepare, process and enforce the use of stickers for all vehicles in KUIM |
100% |
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4. | Information Technology Unit | ||
1. |
Give feedback to all complaints received within 2 working days |
100% |
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2. |
Resolve complaints within 3 working days excluding the complaints regarding spare parts and service suppliers |
100% |
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5. | Customer Relations Unit | ||
1. |
Build a friendly and accountable communication environment between all members of society in KUIM |
100% |
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2. |
Provide courteous and hospitality to all guests and visitors at any time |
100% |
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3. |
Disseminate and spread information accurately for all activities in KUIM within 3 working days |
100% |
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6. | Academic and International Affairs | ||
1. |
Ensuring academic registration process for new student is within 10 minutes |
100% |
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2. |
Update student records within 24 hours after signing |
100% |
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3. |
Maintaining students’ personal files continuously for the whole semester |
100% |
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4. |
Issuing the disciplinary decision letter within 7 days after the trial is complete |
100% |
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5. |
Displaying the actual final exam schedule at least two weeks before the examination week |
100% |
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6. |
Preparing the Examination Hall at least two weeks before the examination week. |
100% |
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7. |
Preparation of 01 and 02 MQA documents within 1 month |
100% |
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8. |
Feedback reports from MQA panel within 14 days |
100% |
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9. |
Strive to ensure that the final examination results with 90% get a full pass |
100% |
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7. | Student Affairs and Alumni | ||
1. |
Providing an efficient service and hospitality, quick and quality at any time |
100% |
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2. |
Be a friendly, efficient and prudent to customers |
100% |
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3. |
Responsive and sensitive to all needs and welfare of students |
100% |
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4. |
Provide programs for students to increase students' character and leadership |
100% |
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5. |
Managing and guiding the activities of student associations to ensure students achieve the vision and mission of KUIM |
100% |
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8. | Financial Department | ||
1. |
Account Unit |
100% |
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100% |
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100% |
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2. |
Loan and Scholarship Unit |
100% |
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100% |
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100% |
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3. |
Procurement Unit |
100% |
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100% |
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3. |
Revenue Unit |
100% |
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100% |
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100% |